Mediation is a conflict resolution process in which a neutral mediator assists the parties through constructive discussion and negotiation of their issues in order to reach a mutually acceptable resolution.
Conflict Mediation
How Much Are Conflicts Costing Your Organization?
Conflicts are a cue that an opportunity exists to clarify communication by both parties to create understanding, agreement, and alignment on next steps.
When long-standing conflicts go unaddressed, the relationship fractures, often resulting in emotional behavior, rather than strategic leadership. Serious conflicts can have a profound impact on business results, morale, and employee engagement that ripples far beyond the primary parties involved. A skilled facilitator will guide the parties through an objective framework to begin rebuilding the relationship, followed by coaching sessions that ensure accountability and provide support as both parties implement new behaviors.
We view all conflicts, even the most prickly issues, as an opportunity to facilitate clarity, understanding, and create a new beginning based on respect and shared goals. The organization can expect improved productivity, collaboration, and morale. Watch engagement soar. It’s a game changer.
“With Marla’s support, our relationship changed from one of avoidance to supportive partners.” Read more >>